Version vE1.0
Operator: Class RDA Impex SRL · Jurisdiction: RO
VAT / Registration No.: 29867320 · Address: Str. Pridvorului, nr.5, bl.6, Ap.1, Sector 4, București, RO
Version: vE1.0 · Effective from: 05 September 2026
By creating an account, accessing or using the eTutor application (hereinafter "the Service"), you confirm that you have read, understood, and agree to these Terms and Conditions of Use ("the Terms"), including the Privacy Policy and the Cookie Policy.
If you do not agree with any of these provisions, please do not access or use the Service.
The eTutor Service is operated by Class RDA Impex SRL, a company registered under the laws of RO, with registered address at Str. Pridvorului, nr.5, bl.6, Ap.1, Sector 4, București, RO and VAT/registration number 29867320.
For any question regarding the protection of personal data, you may contact our Data Protection Officer (DPO) at dpo@4pro.io.
eTutor provides a digital platform that may include, as applicable: account and profile management, progress tracking, notifications, appointment and session management, document administration, or other features described within the application.
The Service is provided "as is" and may evolve periodically through the addition or removal of features.
eTutor is a school learning platform. It is built for pupils in grades 5 to 12, including those preparing for the National Evaluation, an exam sat at the age of 14. A large share of our users are therefore minors, and this is the purpose of the platform, not a tolerated exception. We do not set a minimum age for learning on eTutor. We do set clear rules about who opens the account, who accepts these Terms and who pays for a subscription.
For pupils under the age of 16, the account is created and managed by a parent or other legal guardian. The parent accepts these Terms, gives consent to the processing of the child's data and is responsible for how the account is used. The child learns on the platform; the account holder in the relationship with us remains the parent. The age of 16 is not our choice: it follows from Article 8 of Regulation (EU) 2016/679 (GDPR), as set for Romania by Law no. 190/2018.
Pupils aged 16 and over may create their own account and give their own consent to the processing of their data. With the pupil's agreement, a parent may be linked to the account as an observer: they can see progress and receive reports, without taking control of the account. Any paid subscription, however, requires a parent or legal guardian to enter into the contract and make the payment; under the Romanian Civil Code a minor cannot validly bind themselves to such a contract on their own.
Adults, whether pupils who have come of age, students, parents, teachers or private tutors, use the Service in their own name. If an account appears to belong to a child under 16 and was opened without a parent's involvement, we may ask for confirmation of legal guardianship and may suspend the account until the matter is clarified. You can write to us at any time at dpo@4pro.io.
5.1 Registration. Creating an account requires providing accurate and up-to-date information (name, email address, phone number, as applicable). You are responsible for the accuracy of this information.
5.2 Security. You are responsible for keeping your account credentials (password, access code) confidential. You must notify us immediately at dpo@4pro.io if you suspect unauthorised access.
5.3 One account per person. You may not create multiple accounts or transfer your account to another person without our written consent.
5.4 Inactive account. Accounts inactive for 24 consecutive months may be deactivated. You will be notified in advance at the associated email address.
You agree NOT to:
Breach of the acceptable use rules may lead to the immediate suspension or deletion of the account.
Where the Service uses artificial intelligence (AI) models to generate content or recommendations, you agree that:
8.1 Our property. The Service, the source code, the interface, the logos, the original content, and the algorithms are the exclusive property of Class RDA Impex SRL or its licensors and are protected by copyright, trademark, and other intellectual property laws.
8.2 Your licence. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for personal, non-commercial purposes, in accordance with these Terms.
8.3 Your content. The content you upload (personal notes, documents, etc.) remains your property. You grant us a limited licence to process it for the purpose of providing the Service. We will not sell or share it with third parties without your consent, subject to the exceptions described in the Privacy Policy.
If the Service includes paid premium features, these are governed by the specific terms displayed at the time of purchase, including: the price, the billing frequency, the cancellation policy, and the refund conditions.
Prices may be modified with at least 30 days' prior notice. Access to an existing subscription will not be affected until the end of the paid period.
10.1 To the extent permitted by applicable law, Class RDA Impex SRL is not liable for: indirect, incidental, special, or punitive losses; loss of profit, data, or business opportunities; service interruptions caused by force majeure, cyber attacks, or third-party failures.
10.2 Our total liability towards you, for any type of claim relating to the Service, is limited to the amount you paid for the Service in the 12 months preceding the event giving rise to the claim, or to 100 EUR if the service was free of charge.
10.3 The above limitations do not apply to damage caused intentionally or by gross negligence, nor to damage that cannot be excluded by law (e.g. liability for defective products under EU legislation).
The Service is provided "as is" and "as available", without express or implied warranties as to uninterrupted operation, freedom from errors, or fitness for a particular purpose, to the extent permitted by law.
AI-generated content may contain inaccuracies and is informational in nature, as its accuracy depends on the quality of the information you provide and on the inherent limitations of AI models.
Under the GDPR, as a data subject you have the following rights: the right of access (Art. 15), the right to rectification (Art. 16), the right to erasure ("the right to be forgotten", Art. 17), the right to restriction of processing (Art. 18), the right to data portability (Art. 20), and the right to object (Art. 21).
You may exercise these rights directly within the application (usually from Settings → My Account) or by submitting a data subject request (DSR) to dpo@4pro.io.
Withdrawal of consent (Art. 7(3)). Where processing is based on your consent, you may withdraw it at any time, as easily as it was given, without affecting the lawfulness of processing carried out before the withdrawal.
For full details on your rights, the legal bases, the retention periods, and the manner of exercising them, please consult the Privacy Policy.
Within the Service, no decisions are taken based solely on automated processing (including profiling) that produce legal effects concerning you or that similarly affect you to a significant extent. Scores, recommendations, and analyses generated by AI are advisory in nature. Should such processing be introduced, you will be informed and will have the right to obtain human intervention, to express your point of view, and to contest the decision, in accordance with Art. 22 GDPR.
We reserve the right to modify, suspend, or discontinue any part of the Service, with or without prior notice.
Significant changes to these Terms will be communicated at least 14 days before they take effect by: an in-app banner, an email to the registered address, or a push notification. Continued use of the Service after the effective date constitutes acceptance of the changes. If you do not agree, you may delete your account before the effective date.
15.1 By you. You may delete your account at any time from Settings → My Account or by contacting dpo@4pro.io. Your data will be deleted in accordance with the Privacy Policy.
15.2 By us. We may suspend or delete your account with prior notice in the event of a breach of these Terms or, immediately, in the event of illegal or harmful conduct.
15.3 Effects of termination. Upon termination, the licence to use the Service ceases. Obligations that by their nature survive termination (liability, intellectual property, disputes) remain in force.
These Terms are governed by the law of RO and of the European Union, in particular by the GDPR (EU Regulation 2016/679) and the e-Commerce Directive.
Any dispute shall first be subject to an amicable resolution procedure (by contacting dpo@4pro.io). If no solution is reached within 30 days, disputes shall be resolved by the courts competent at our registered seat, with the possibility of addressing the National Supervisory Authority for Personal Data Processing (ANSPDCP) or another competent authority in accordance with EU legislation.
EU consumers also retain the right to have recourse to national alternative dispute resolution (ADR) entities, as well as the right to bring proceedings before the competent courts.
Class RDA Impex SRL
Str. Pridvorului, nr.5, bl.6, Ap.1, Sector 4, București, RO
DPO / Data Protection: dpo@4pro.io
Version vE1.0 · Effective from 05 September 2026